Workplace mediation

Shifting perceptions to effect change

Mediate first

Some conflict is helpful, leading to strong relationships and growing perspectives. But with acute conflict, productivity is lost and relationships are damaged. Mediation can help.

The scenario

Workplace conflict is uncomfortable for the people involved. Left unchecked - or when the organisation has tried and failed - the whole team suffers. You’ll see productivity bottlenecks, absenteeism, resignations, workers’ compensation claims, and a culture of negativity.

Left to escalate, workplace conflict can damage reputations.

Today, the onus is on employers to address workplace conflict. An investigation might identify the problems. But only mediation will uncover the underlying cause and enable the people impacted to design a path forward together.

Taite mediates workplace conflicts arising from:

Interpersonal issues
Bullying, harassment or discrimination allegations
Personality clashes
Different work styles
Communication breakdowns
Disagreements over tasks or responsibilities

How we work

Using an accredited process, Taite’s mediation restores relationships.

“We facilitate a full and frank discussion about what’s really going on and what the parties need that’s mutually beneficial,” Tania Waters says. “Once they feel heard and we find the underlying cause, we make a plan to move towards a positive future.”

The mediation process usually takes place in a single day of active listening and guidance. The mediator hears each story separately and confidentially, so each party is honest and direct about the problem and its impact.

The outcome is a mutually agreed, practical action plan to get your team working productively again in a healthy, safe workplace.

Workplace mediation profile